Shipping and Delivery Info

 

DOMESTIC SHIPPING RATES

We use Australia Post eParcel service for domestic deliveries. This service provides full tracking of your delivery. You may also check for tracking updates using the Tracking Tool or the AusPost app

 

Destination

Delivery cost

NSW

$10.00 (incl. GST)

VIC, SA , ACT, QLD

$13.00 (incl. GST)

WA, TAS

$18.00 (incl. GST)

NT

$25.00 (incl. GST)

 

INTERNATIONAL SHIPPING

To expedite overseas Orders, your parcel will be shipped using the Australia Post International Express Service (EMS) for international shipping. Australia Post is a member of the Universal Postal Union which means your parcel will be transferred to your local postal carrier for final delivery after it has cleared customs. Express Service provides faster delivery times than Standard Shipping, and the cost is reflected in your shipping fee calculated at Checkout. You may track the delivery progress of your item with this service.

For the most up-to-date delivery information for your country, please click here: https://auspost.com.au/service-updates/international-delivery-times

    In certain circumstances beyond our control, overseas parcels may occasionally be held longer than normal by overseas customs or experience delays handing over to your local postal carrier. Please note that Hat World Australia has no control over the length of time that any individual country's customs authorities may hold or refuse cargo. It is always advisable to keep up to date with the progress of your parcel using your Tracking Number. 

    Check here for tracking updates using the Tracking Tool 
     
    NOTE:  If there’s a delay and your parcel has been affected, it will be indicated via the Tracking Tool. This could be an info alert or an updated expected delivery date. 


    INTERNATIONAL DESTINATIONS

    Zone 1: New Zealand $25.00 AUD

    Zone 2: Asia Pacific $40.00 AUD

    Fiji, Hong Kong, Japan, Malaysia, Samoa, Singapore, South Korea, Taiwan, Thailand

    Zone 3: US & Canada $45.00 AUD

    Zone 4: UK & Europe: $55.00 AUD

    Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Türkiye, United Kingdom

    Zone 5: Rest of World $65.00 AUD

    Bahrain, Chile, Qatar, United Arab Emirates

         

        INTERNATIONAL DELIVERY INFORMATION

        • All prices are shown in Australian dollars (AUD).
        • All hats and other associated products are dispatched in built-for-purpose cardboard cartons with internal supports.
        • Customs duties and/or taxes may be charged for international orders relative to your country of origin. Wherever applicable, duties charged to the recipient for receiving international parcels are set by the destination country.
        • NB: Hat World Australia has no control over international duty charges. All queries relating to duties or taxes need to be directed to the appropriate authorities in your country of origin.
        • To protect customer parcels from being mishandled, misused, or lost, all parcels shipped by International Express Service are insured. The insurance cost associated with your Order has been included in the cost of postage.
        • Once your Order has been dispatched, an email with an Australia Post Tracking Number will be sent to you.
        • You may use the Tracking Number to track the progress of your parcel on the Australia Post website or via the App.